Who We Are and What This Covers

Templatexova Systems operates from Na stope 3, 2000 Maribor, Slovenia. We're an educational platform focused on mobile game monetization strategies. This privacy policy applies to anyone who visits our website, signs up for our programs, or communicates with us through any channel.

We comply with Slovenian data protection laws and the General Data Protection Regulation (GDPR), which gives you specific rights over your personal information. More on those rights later.

What Information We Collect

The data we collect falls into a few different categories, depending on how you interact with us:

How We Use Your Information

Your data helps us run our education platform effectively. Here's what we actually do with it:

Educational Services

We use your information to deliver course content, track your progress, provide personalized learning recommendations, and communicate about program updates. When you enroll in a course starting in autumn 2025, we'll use your data to manage that enrollment and support your learning journey.

Communication

We send you information about courses you've expressed interest in, updates about programs you're enrolled in, and occasional newsletters about mobile game monetization trends. You can opt out of marketing emails anytime - just hit the unsubscribe link at the bottom.

Platform Improvement

Technical data helps us understand which parts of our site work well and which need work. We analyze usage patterns to make the platform more useful and fix any issues that come up.

Legal Requirements

Sometimes we need to process data for legal reasons - complying with tax regulations, responding to official requests, or protecting our legal rights if disputes arise.

Legal Basis for Processing

Under GDPR, we need a lawful reason to process your personal data. Here's what applies to different situations:

• Contract Performance: When you enroll in a course, we need your information to deliver that service.
• Legitimate Interest: We have a valid business interest in improving our platform and communicating about relevant educational opportunities.
• Consent: For marketing communications and certain cookies, we ask for your explicit permission first.
• Legal Obligation: Some data processing is required by Slovenian or EU law.

Who We Share Data With

We're not in the business of selling your information. But we do work with some third parties to operate our platform:

Service Providers

Our hosting provider, email service, payment processor, and learning management system all handle your data on our behalf. They're contractually required to protect your information and can only use it for the specific services they provide to us.

Business Transitions

If Templatexova Systems merges with another company or gets acquired, your data would likely transfer as part of that transaction. We'd notify you if this happens.

Legal Requirements

We'll disclose information if required by law, court order, or to protect our legal rights and safety.

International Data Transfers

Our servers are located within the European Union, but some service providers may process data outside the EU. When this happens, we ensure appropriate safeguards are in place - typically through Standard Contractual Clauses approved by the European Commission.

If you're accessing our platform from outside Slovenia, your information may cross borders as part of normal operations. We take steps to ensure your data receives consistent protection regardless of where it's processed.

How Long We Keep Your Data

We don't hold onto information longer than necessary. Here are our typical retention periods:

• Active Accounts: We keep your data as long as your account remains active and for one year after your last interaction with us.
• Course Records: Educational records are retained for three years after program completion to support certificates and transcripts.
• Financial Records: Billing information is kept for seven years to comply with Slovenian tax and accounting requirements.
• Marketing Data: If you unsubscribe from marketing emails, we keep a suppression record to ensure we don't contact you again.
• Legal Claims: When there's an ongoing dispute or investigation, we may retain relevant data until the matter is resolved.

After these periods expire, we securely delete or anonymize your information so it can no longer identify you.

Security Measures

We take reasonable steps to protect your data from unauthorized access, loss, or misuse. This includes encryption for data in transit, secure server configurations, regular security updates, and access controls that limit who can view personal information.

That said, no online system is completely secure. While we work hard to protect your data, we can't guarantee absolute security. If we become aware of a data breach that affects your information, we'll notify you and relevant authorities as required by law.

Cookies and Tracking

Our website uses cookies - small text files stored on your device that help the site function properly and provide analytics data.

Essential Cookies

These are necessary for the site to work. They handle things like keeping you logged in and remembering your preferences. You can't disable these without breaking basic functionality.

Analytics Cookies

We use these to understand how visitors interact with our site - which pages get viewed most, where people spend time, and where they encounter problems. This helps us improve the platform.

Managing Cookies

Most browsers let you control cookies through settings. You can usually choose to block all cookies, accept only certain types, or delete cookies after each session. Keep in mind that blocking cookies may affect site functionality.

How to Exercise Your Rights

To make a request about your personal data, send an email to help@templatexovasystems.com with "Privacy Request" in the subject line. Include enough information for us to verify your identity - usually your name and the email address associated with your account.

We'll respond within 30 days, though complex requests might take up to 90 days. We'll let you know if we need extra time and explain why.

You can also file a complaint with the Slovenian Information Commissioner if you believe we've mishandled your personal data. Contact details for the supervisory authority can be found at their official website.

Children's Privacy

Our platform is designed for adults interested in professional development in mobile game monetization. We don't knowingly collect information from anyone under 16 years old. If you believe we've inadvertently collected data from a minor, please contact us immediately so we can delete it.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users by email and post a notice on our website.

The "last updated" date at the top shows when the most recent changes were made. We encourage you to review this policy periodically, especially before providing new personal information.